Smartavia Answer Center

We will answer your most important questions ❤️

I bought extra carry-on baggage, but didn't use the service. How do I return it?

If the service was ordered on the flysmartavia.com website or through our call center, then fill out the service return form.

The processing period for applications received by the company is up to 30 days. We assure you that we will try to get back to you with an answer as soon as possible. We hope that the wait will not spoil the overall impressions of the Smartavia service. 💜

If you added the service at a third-party agency, please contact the place of purchase to get a refund.

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