Smartavia expresses its condolences to all those affected by the tragic events at Crocus City Hall.

If you yourself or one of your relatives is injured, we are ready to transport you to and from Moscow for free.

To issue a ticket, contact us by phone +7 495 970 00 55 (free of charge) or via Smartavia’s social networks.

All Smartavia flights operate on schedule, however, we recommend that you arrive at Sheremetyevo and Pulkovo airports in advance, as the screening and document verification procedures can take much longer.