Smartavia Answer Center
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I need a certificate of cancellation/delay/postponement of my flight. How to order?
You can order a certificate of flight cancellation, delay, rescheduling by filling out the feedback form.
Help is offered free of charge.
In the appeal, be sure to write down whether you need the original certificate to the postal address, if the original is needed, then write down; Full name of the recipient, full postal address with index.