How do I get a itinerary receipt?

Question

Accepted Answer

If you purchased your ticket on the website or through the call centre, you have several ways to obtain your itinerary receipt:

Download it via the convenient online service My Bookings.
Contact the call centre, where you will be assisted.
Fill in the to request the itinerary receipt.

If you purchased your ticket on a third-party website or through an agency, you can contact the place of purchase directly to obtain your itinerary receipt, or use the options listed in points 2 and 3.

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Passenger details

Passenger's name Series and passport number Phone number Email address

Information about order

Flight No

Indicated on the itinerary receipt. A combination of Latin letters and numbers, for example: 5N 000

Departure date Ticket or booking number

In the itinerary receipt or in a letter

Comment on the application

Enter a comment

Annexes

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