Smartavia Answer Center
We will answer your most important questions ❤️
It is not possible to pay for a ticket. What should I do?
First, make sure that the data entered is correct, then check the payment system. It should be one of the following: MIR, VISA, MasterCard, Sber Pay, SBP. Also, make sure you have enough money in your account to pay for your flight.
If all of the above conditions are met, then you can try to solve the problem by clearing the browser cache or by changing the device and then reserving the ticket.
It is important to take into account that when issuing a ticket on the site, a time limit for payment is set for 20 minutes. After this time, the reservation is automatically canceled.
If the payment error remains, you can always contact the airline's call center visit our visit our sales office or agencies in your city.