Online Check-In Terms and Conditions

Benefits of online check-in:

  1. Check in for your flight from home or office when convenient;
  2. Choose seat in aircraft cabin;
  3. Save your time by bypassing lines and hassle at the airport;
  4. Add useful services in advance – extra luggage or insurance policy.

Online check-in terms:

  • Online check-in is available for passengers who have booked «Seat Selection» or «Comfort» service.
  • Online check-in is not available on codeshare flights 1.
  • Online check-in starts 24 hours before the flight departure and ends 3 hours before it.
  • Online check-in is not available for passengers traveling with pets.
  • Online check-in is not available for passengers who require special services. For example, accompanying people with disabilities or an unaccompanied minor, among others.

1 Code sharing (joint operation of flights) is a form of cooperation between airlines, when two or more carriers sell to the same destination under their own code, with one airline directly performing the flight and the other acting as its partner for the route in question.

Online registration is available in (cities):

City Airport
Anapa Vityazevo
Arkhangelsk Arkhangelsk Airport
Baku Heydar Aliyev International Airport
Belgorod Belgorod Airport
Volgograd Gumrak Airport
Vladikavkaz Vladikavkaz Airport
Voronezh Voronezh Airport
Gelendzhik Gelendzhik Airport
Yerevan Zvartnots Airport
Ivanovo Ivanovo Yuzhny Airport
Kazan Kazan Airport
Kaliningrad Khrabrovo Airport
Krasnodar Pashkovsky Airport
Krasnoyarsk Krasnoyarsk Airport
Makhachkala Uytash Airport
Mineralnye Vody Mineralnye Vody Airport
Moscow Sheremetyevo Airport
Murmansk Murmashi Airport
Naryan-Mar Naryan-Mar Airport
Nizhnekamsk Begishevo Airport
Nizhny Novgorod Strigino
Novosibirsk Tolmachevo Airport
Omsk Omsk Tsentralny Airport
Orenburg Orenburg Airport
Perm Perm Airport
Rostov-on-Don Rostov-on-Don Airport
Samara Kurumoch
St. Petersburg Pulkovo
Simferopol Simferopol Airport
Sochi Sochi Airport
Syktyvkar Syktyvkar Airport
Tyumen Airport Airport
Ulan-Ude Baikal Airport
Ufa Ufa Airport
Cheboksary Cheboksary Airport
Chelyabinsk Chelyabinsk Airport

Useful information:

If you are traveling without luggage and the dimensions and weight of your carry-on comply with Smartavia hand luggage regulations, you can bypass the queue in check-in area and go directly for your "hand luggage" tag. Then, provided that you have your boarding pass printed out, proceed to the security zone and further to the boarding gate.

Please make yourself aware of the List of items that are forbidden to be carried by passengers in checked luggage and carry-on.

You can check your luggage at the check-in counter at the departure airport not later than 50 minutes before departure. Please pay attention to luggage Transportation Rules. If your luggage exceeds the free allowance by weight or size, you will need to pay for transportation of excess baggage at the Rates established by the airline.

If you are traveling in a group of more than 9, please contact the airport check-in counter for service.

Please remember that you will need to clear security and, if you are a passenger on international flight, customs formalities. These pre-flight procedures require time, so it is important that you arrive at the airport well in advance.


Boarding opens 40 minutes before the flight departure.

If you were unable to print out your boarding pass, please contact any of the check-in counters designated for your flight, but not later than 50 minutes before the flight departure.

For flight safety purposes, the airline reserves the right to change your pre-selected seat onboard the aircraft when issuing the boarding pass or onboard at the instruction of the pilot in command without prior notice.

If you do not need the online check-in service, you can follow the standard check-in procedure at your departure airport.

Did you find this information helpful?
YesNo offers its users the possibility to buy air tickets, additional services, and to check-in Smartavia flights. You can choose the acceptable fare, pay for additional baggage, preselect a seat in aircraft cabin, and check-in online. Buying ticket on the official airline’s site you may be confident of the service quality.