Back
Useful information for organizing a comfortable flight
So, you are getting ready for a trip. We are pleased to offer:
- Check-in for up to 9 people in one booking for your convenience. If you have more than that, please reach out via the feedback form on our website, and we will assist you.
- A discount of 10% on flights for children under 12 years old on Smart and Smart Pro fares. The system will automatically apply this discount during the booking process.
- Free transportation of hand luggage weighing up to 10 kg and measuring no more than 55x40x20 cm for each child under 12 years old.
- Free transportation of a child's scooter or balance bike in the cargo hold or cabin, provided it does not exceed the allowable size for hand luggage, for each traveler under 12 years old.
- Free transportation of a stroller in the baggage compartment regardless of the fare. If the child is under 2 years old, a car seat/bassinet/booster can also be checked in as baggage — without considering dimensions, including in addition to the stroller.
- The option to bring a toy into the cabin, not exceeding the dimensions of 55x40x20 cm for children under 12 years old.
- The opportunity to pre-select adjacent seats for the whole family during online check-in.
- The option to order meals from our diverse menu, including children's meals, before departure.
- Check-in at a separate counter at the airport.
- The possibility of combining luggage, but with the requirement that the total weight must not exceed 30 kg.
- Free children's content on the IFE WOW in-flight entertainment system.
If you have any questions, we are here and ready to assist you.