Smartavia Answer Center
We will answer your most important questions ❤️
Why do you need to rent places?
Withdrawal of seats means refusal of transportation with further cancellation of seats. Thus, you inform us about the impossibility of departure on this flight.
Section questions
- What is a forced return?
- I will not be able to fly due to illness/death of a relative. How to return a ticket?
- I want to return the ticket. How to do it?
- Ticket refunded. When will the money be returned?
- Can I get a refund for a refund to another card?
- How to take off seats?
- My child is ill and will not be able to fly. Can I return a ticket?
- Can I return the money for the return of the service to another card?
- I will not be able to fly (quarantine, canceled trip, business trip, other). Can I return a ticket?
- My trip was canceled due to restrictions. Is this a forced return?