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Can I be denied transportation of an animal?

On Smartavia flights it is allowed to transport dogs, cats, monkeys, songbirds, both in the cabin and in the luggage compartment.

Dogs of brachycephalic breeds (with a shortened facial part of the skull: pugs, Pekingese, Shih Tzu, boxers, griffins, bulldogs, etc.) are accepted for carriage only in the cabin.

The number of places for pets on each flight is limited. Airbus 320neo aircraft do not have a luggage compartment heating system. Therefore, the carriage of an animal in the baggage compartment may be refused.

The passenger takes responsibility for the transportation of the animal on his own. The airline may refuse to transport an animal in case of non-compliance with the rules of carriage.

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