Smartavia Answer Center
We will answer your most important questions ❤️
How to issue a Subscription ticket?
The Subscriber can issue a discounted ticket and take advantage of other benefits as part of the subscription either separately or together with the Travel Companion(s) when registering the relevant air transportation/additional services on the Smartavia Website in his/her own name. The Fellow Traveler(s) can only use the benefits package together with the Subscriber (in the same booking). The Subscriber and Fellow Traveler(s) are not entitled to transfer their package of benefits valid under the subscription to third parties.
Section questions
- What is SmartUp?
- How to subscribe?
- Which tariff is better to choose?
- How to pay for a Subscription?
- How much does a subscription cost?
- How long is the subscription?
- If I don't subscribe, can I get a refund?
- How to use a subscription?
- If all Subscription discounts are not used, can I get a refund?
- Who can I make my travel companion?
- Can I use Subscription alone?
- Can I transfer a subscription to another user?
- At what rates can I buy tickets if I subscribe?
- What are closed sales?
- How do I find out about closed sales?
- What is the discount for tickets and additional subscription services?
- Can I use Subscription discounts to purchase tickets and services on other websites/agencies?
- How do I use discounts for a Travel Companion Subscription?
- What is Early Access Sales?
- Found an error in the data of a subscriber or fellow traveler?
- Has the subscriber's phone number changed?
- How to add an infant to a Smart Up order (free ticket)?
- Segments debited for unpaid order, what to do?
- What is the flight segment?
- I ran out of segments before my subscription ended. What should I do?
- How do I cancel or return my subscription?
