Smartavia Answer Center
We will answer your most important questions ❤️
What is the time limit for claims?
All incoming claims against the company are considered within up to 30 working days.
Deadlines are subject to change by company rules depending on various situations.
Section questions
- What are the requirements for a claim?
- What documents do I need to attach to the claim?
- I want to file a complaint. How to do it?
- My flight has been cancelled. How to return a ticket?
- How to write a claim? Where to send?
- Can I file a claim electronically?
- I was promised compensation. Where to apply?
- I sent a claim. How do you know if you received it?
- I received a response to my complaint. Disagree with the decision. Where to apply?
- I have not received a response to my claim. How to find out?
- Claim money has not arrived. Answer received. Where to apply?
- Where can I go for advertising?
