Smartavia Answer Center

We will answer your most important questions ❤️

I have registered online, what should I do next?

If you are flying without luggage or hand luggage, you can proceed directly to the boarding gate through pre-flight security. You must arrive for boarding no later than the end time indicated in the electronic boarding pass.

If you are flying with luggage, you must check it in at the check-in desk at the airport, arrive at the airport well in advance of the end of check-in for the flight (no later than 40 minutes before the flight departure). The recommended time of arrival is 1.5-2 hours before the departure of the flight indicated on the ticket (itinerary-receipt) to pass through security, passport and customs controls and other pre-flight procedures.

If you are traveling with hand luggage only, we recommend that you tag "hand luggage" at the check-in counters and check the dimensions in the calibrator to ensure that the boarding process is as quick and hassle-free as possible. This is not necessary, but it can add comfort and good mood to the flight, since the dimensions of hand luggage are checked again at landing.

We are always here

Write to us on social networks or messengers. We will answer and help everywhere.