Smartavia Answer Center

We will answer your most important questions ❤️

Why is my flight cancelled?

Schedule changes are due to many reasons that are not always directly in the hands of the airline's management.

For our part, in the event of such situations, we notify our passengers as soon as possible about these changes, and also, if possible, offer options for resolving the situation: forced exchange or forced ticket refund.

On behalf of the airline, please accept our apologies for the inconvenience caused.

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