Smartavia Answer Center

If you want to find out about the availability of seats and purchase the coveted VPD ticket of the Ministry of Defense of the Russian Federation, you just need to look into our cozy sales office or contact the agency of your city, which has concluded an agreement with our airline to sell these shipments.

However, if you need to inquire about seat availability and purchase a ticket for the VPD of the Ministry of Internal Affairs of the Russian Federation, you should visit us at our own sales office as third-party agencies do not process tickets for this document.

If you are interested in ticket refunds for a VPD ticket, it is recommended to contact the same office where you purchased the ticket. Rest assured that all ticket refund inquiries will be handled according to the tariff conditions.